Tommi Rantamäki
Executive Coach
We communicate within our community constantly, either intentionally or unintentionally. The better we understand how we communicate with each other, the more likely it is that our message will have the desired impact on our community. Interaction is a true skill, where merely smooth speech and pleasant behavior do not guarantee that your message will have the intended effect. True interaction occurs when all parties involved have had the opportunity to influence the shared activity and have been seen and heard